Privacy Policy

Information collected

The following kinds of personal information may be collected, stored, and used:

• Supplied information about you from filling in forms. This includes information you provide when you submit a contact/enquiry form. The information you provide may include your name, address, email address, and phone number.
• Technical information, including your Internet protocol (IP) address, browser type, and version, operating system, and platform.
• Information about your browsing, including what pages you visit, how long you are on the website, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded, and download errors.
• Health and other sensitive information. In the course of providing wellness coaching, guidance calls, programs and related services, Jodie Louise may collect sensitive information about you, including health information such as your symptoms, cycle, diet, lifestyle and wellness goals. Sensitive information is only collected with your consent and where it is reasonably necessary to provide the service you have asked for. It is used only for that purpose, is not disclosed to anyone else without your consent (except where required by law), and is stored securely. You can ask Jodie Louise to stop using this information, or to delete it, at any time.

Information use

Information you supply will be used to:

• Provide you with information and/or services that you request.
• Administer website troubleshooting and statistical purposes.
• Improve the website to ensure that content is presented in the most effective manner.
• Send periodic emails to your email address about company news, updates, related product, or service information. If you want to unsubscribe from receiving future emails at any time, detailed unsubscribe instructions are at the bottom of each email. Marketing emails are only sent where you have agreed to receive them, every email includes a simple way to opt out in line with the Spam Act 2003 (Cth), and unsubscribe requests are actioned promptly. Jodie Louise does not sell your personal information.
• Ensure security and debugging to keep this website safe and secure.
• A shared mailing list. Jodie Louise and The Nourished Woman are both operated by me and share a single mailing list and customer database. If you subscribe through one of my websites, you may receive letters covering both.

Overseas disclosure

Some of the service providers Jodie Louise uses to run this website and communicate with you — for example email and newsletter platforms, website hosting and analytics providers — may store or process your personal information on servers located outside Australia, including in the United States. Where this happens, reasonable steps are taken to ensure those providers handle your information consistently with the Australian Privacy Principles.

Data security & retention

Jodie Louise takes reasonable technical and organisational steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Personal information is kept only for as long as it is needed for the purposes described in this policy, or as required by law, and is then destroyed or de-identified. No method of transmission over the internet is completely secure, so while reasonable steps are taken, absolute security cannot be guaranteed.

If a data breach occurs that is likely to result in serious harm to you, I will notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.

Cookies

This website uses cookies to distinguish you from other users. This helps to provide you with a good experience when you browse. Cookies are small files from websites that are stored on the user’s computer by the user’s web browser while the user is browsing the website. Cookies enable websites to identify your device for a period of time. For example, cookies are often used to designate that you have logged in to a website, thereby preventing you from needing to constantly log in every time you visit a page on that website.

You have the right to control the use of cookies. To opt-out of using cookies, you can use your web browser to reject cookies. For information about how to refuse cookies, please refer to your browser ‘Help’ section. Please note that deleting browser cookies can remove your opt-out preferences, so you may need to opt-out again. By using this website, you agree that cookies will be stored and accessed to improve your online experience. The information collected can include information about your use of this website, the browser and device type you are accessing it from, and where you are in the world (which distinguishes you from other users).

Third-party websites

Users may find advertising or other content on this website that links to the websites and services of Jodie Louise’s partners, suppliers, advertisers, sponsors, licensors, and other third parties. Jodie Louise does not control the content or links that appear on these sites and is not responsible for the practices employed by websites linked to or from her website. These sites or services, including their content and links, may constantly be changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other websites, including websites that link to Jodie Louise’s website, is subject to that website’s terms and policies.

Affiliate links

Some of the links on this website are affiliate links. If you click one and make a purchase, I receive a commission from the retailer, at no additional cost to you. Affiliate links are labelled where they appear on the page. Commission from these links supports the free articles, recipes and videos on this site.

Hyperlinks

This website may be hyper-linked to other sites which are not maintained by, or related to, Jodie Louise. Hyper-links to such websites are provided as a service to users. Jodie Louise may not have reviewed any or all of such websites and is not responsible for the content of those websites. Hyper-links are to be accessed at the user’s own risk, and Jodie Louise makes no representations or warranties about the content, completeness, or accuracy of these hyper-links or the sites hyper-linked to this website. Further, the inclusion of any hyper-link to a third-party website does not necessarily imply endorsement.

Access, correction & complaints

You can ask to access the personal information Jodie Louise holds about you, or to correct it if it is inaccurate, out of date or incomplete, by emailing hello@jodie-louise.com

If you are concerned about how your personal information has been handled, you can make a complaint to the same address, and Jodie Louise will respond within a reasonable time. If you are not satisfied with the response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.